Privacy Policy

Privacy Policy

Last updated: July 17, 2026

At Celave & Co, protecting your privacy is important to us.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make a purchase or interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Throughout this Privacy Policy, "Celave & Co", "we", "our" and "us" refer to the operator of this website.

If you have any questions regarding this Privacy Policy, please contact:

Email: support@celave.co

2. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number (if provided)

Order Information

  • Products purchased

  • Order history

  • Payment status

  • Delivery details

Payment Information

Payments are processed securely through trusted third-party payment providers.

We do not store your complete payment card details.

Device Information

We may automatically collect:

  • IP address

  • Browser type

  • Operating system

  • Device type

  • Time zone

  • Language preferences

Website Usage Data

We may collect information regarding:

  • pages visited;

  • time spent on pages;

  • referring websites;

  • products viewed;

  • shopping cart activity;

  • clicks and interactions.

3. How We Use Your Information

We use your information to:

  • process and fulfil orders;

  • provide customer support;

  • communicate order updates;

  • prevent fraud;

  • improve our website;

  • personalise your shopping experience;

  • analyse website performance;

  • comply with legal obligations.

Where you have provided consent, we may also send promotional emails regarding new products, offers or updates.

You may unsubscribe at any time.

4. Legal Basis for Processing

Under the UK GDPR, we process personal information based on one or more of the following lawful bases:

  • performance of a contract;

  • legal obligations;

  • legitimate business interests;

  • customer consent.

5. Sharing Your Information

We only share personal information where necessary to operate our business.

This may include:

Payment Providers

To securely process payments.

Shipping Partners

To deliver your orders.

Technology Providers

Including website hosting, analytics and customer support services.

Legal Authorities

Where required by law or to protect our legal rights.

We do not sell your personal information.

6. Cookies

Our website uses cookies and similar technologies to:

  • remember your preferences;

  • improve website performance;

  • analyse visitor behaviour;

  • personalise advertising;

  • measure marketing effectiveness.

You may control or disable cookies through your browser settings.

Please note that some website features may not function correctly if cookies are disabled.

7. Advertising & Analytics

We may use trusted third-party services, including:

  • Google Analytics

  • Google Ads

  • Meta Pixel

  • Shopify Analytics

  • other marketing and analytics platforms

These services help us understand customer behaviour and improve our products and advertising.

Some providers may collect information directly through cookies or similar technologies.

8. International Data Transfers

Your personal information may be processed outside the United Kingdom where our service providers operate internationally.

Where this occurs, appropriate safeguards are implemented to protect your information in accordance with applicable data protection laws.

9. Data Retention

We retain personal information only for as long as necessary to:

  • fulfil customer orders;

  • provide customer support;

  • comply with legal obligations;

  • resolve disputes;

  • enforce our agreements.

When information is no longer required, it is securely deleted or anonymised where appropriate.

10. Data Security

We implement reasonable technical and organisational measures to protect your information against:

  • unauthorised access;

  • disclosure;

  • misuse;

  • alteration;

  • accidental loss.

Although we take appropriate security measures, no method of internet transmission or electronic storage is completely secure.

11. Your Rights

Depending on applicable law, you may have the right to:

  • access your personal information;

  • correct inaccurate information;

  • request deletion of your data;

  • restrict certain processing activities;

  • object to processing;

  • withdraw consent where applicable;

  • request a copy of your personal information.

To exercise these rights, please contact us using the details provided below.

12. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove it.

13. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

Your continued use of our website constitutes acceptance of any updated Privacy Policy.

15. Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact:

Celave & Co

Customer Support

Email: support@celave.co