Shipping policy
Shipping & Delivery Policy — CELAVE & CO
Shipping & Delivery Policy
At CELAVE & CO, we are committed to delivering your order with reliability and efficiency, ensuring a smooth and refined experience from purchase to delivery.
Shipping Options
We offer the following delivery methods within the United Kingdom:
🚚 Standard Shipping (Free)
- Estimated delivery: 7–12 business days
- Fully tracked service
⚡ UPS Express Shipping
- Estimated delivery: 3–6 business days
- Fast and reliable tracked delivery
✈️ DHL Express Shipping
- Estimated delivery: 4–8 business days
- Premium international shipping service
Processing Time
All orders are processed within 1–3 business days.
Once your order has been dispatched, you will receive a confirmation email with tracking details.
Tracking
All orders include tracking.
You will receive a tracking number via email once your order has been shipped. Please allow up to 48 hours for tracking information to update.
Delivery Information
- Delivery times are estimates and may vary depending on your location
- Delays may occur due to customs, carrier issues, or external factors beyond our control
Incorrect Address
Please ensure all shipping details are correct at checkout.
CELAVE & CO is not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Orders
If your order is significantly delayed or lost, please contact us at:
Our team will assist you as quickly as possible.
Contact
If you have any questions regarding shipping, feel free to contact us: